Thunderbird Community Forum

I am a 20-year (give or take) user of Thunderbird, and it is getting almost unusable.

I am hopeful someone can help.

A lot of context....

My principal account is at Comcast (POP3; normal password), but a consulting gig has caused me to add a Outlook account (POP3; OAuth2). And I think that (along with Thunderbird updates within the past year) are the cause of my issues. And the only circumvention I have found is restarting. And yes, I have a large, multi-decade collection of e-mails in about 100 local folders.

Issues that appear intermittently:

1) Pauses (for instance, while composing e-mails) lasting up to 15 seconds where Thunderbird is unresponsive to keystrokes or other UI gestures. 2) Sometimes there are permanent "(Not responding)" lockups. Also there are times where the address book is inaccessible until Thunderbird is closed and restarted. Restarting is also the frequent cure for the persistent authentication issues. 3) Inability to access address book implicitly or via menu item 4) On start-up, generally both accounts get authenticated, but I keep getting nags to enter the Outlook password - If I ignore the nag, it pops up every couple of minutes. If I enter the password incorrectly, it tells me, but if I enter it correctly the login screen goes away, but login screen reappears within a few minutes. 5) Likely in conjunction with (4) above, I intermittently cannot send e-mails outbound to the Comcast account, with Tbird complaining about authentication; reentering the Comcast password does not help until I restart. 6) If (5) above happens, when I restart Tbird, I have to reenter Comcast passwords, even though I always select "remember password" 7) nstmp folders keep getting created.

Thank you for any assistance you can offer.

Jonathan

Hi,

   I've used Thunderbird on Linux for about 20 years and it has worked flawlessly connecting to my ISP mail for both sending and receiving messages. About 2 weeks ago I tried to send a mail and got an internal error back from the ISP SMTP  server that the message was being blocked as possible spam. POP continued to work fine.

I tried renaming my local .thunderbird directory and downloading the latest version of Thunderbird to try a fresh install. It behaved exactly the same way.

   The frustrating thing is that KMail, an alternate Linux mailer works fine with the exact settings that fail on Thunderbird. I can also send mail from my phone when connected to the same ISP wifi as the Linux machine. 
   I am not sending out messages to large groups of recipients. It will fail (but work in Kmail   and K9Mail on Android) with a trivial test message to myself. 

Any ideas how I can troubleshoot this? I like Thunderbird but can't use it if I can never send mail.

Thanks!

This is about Thunderbird. I'm using version 115.12.1 (64-bit). When composing or forwarding an email, I can't see the subject after typing it in and moving the cursor to another field. If I move my cursor back to the subject field, the subject becomes visible again. Is this the way it is intended to work?

For years I have used the extension 'Calendar Tweaks' because it colorizes the entire event in the calendar. This extension is no longer compatible with versions of Thunderbird after 74 so I have stop updation after Version 69. However in resolving problems with authorization I needed to update to the current Version of Thunderbird so my events in the calendar now just show the category color at the edge of the box instead of the entire box. Is there a way in Thunderbird to colorize the entire event box or another extension that does this.

I have two email accounts coming in to my Thunderbird app on the desktop. One account stopped loading messages to my inbox. I can get the messages on my phone for that account if I access them I don't use Thunderbird. I'm getting message that certificate if not valid. I did the trouble shooting for Thunderbird and cleared the cache. Can you please help? I downloaded the trouble shooting file if needed.

Hello, If you could explain what happen that caused my emails below a given point, having been received before the emails above said given point (about 20 emails ) will not open as usual, but instead I need to open in a different tab after right clicking. If I go to "conversations" I can see my incoming email. Hope that sort of explains the problem that I don't understand? Thanks for any help. Lee

I have comcast/xfinity email. I reset my Comcast password. Now Thunderbird is asking me to enter a new pawword. I enter it, and tell it so save it, but it doesn't work.

Does Comcast email have a different password from the main password?

How can I fix this problem?

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

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How do I speak to someone at Expedia? To speak to someone at Expedia, call their customer service at 1-800-EXPEDIA (+1-888-(408)4775). For additional support, you can also reach them at +1-888-(408)4775. Alternatively, visit the "Help" section on their website for more contact options.

When I try to open Thunderbird, a message pops up that says the application had a problem and crashed. It also says that the crash reporter is unable to submit a report for the crash. It then says "Details: The application did not identify itself."

What do I do to fix this?

Thank you.

Cox Yahoo configuration was working until a few days ago, then I could no longer receive or send emails to or from Thunderbird.

Today the INBOX folder / Tab is missing, and Thunderbird opens to DRAFT folder. No Inbox tab or folder available???

Yahoo configuration appears to be correct. See attached yahoo verification.

Cox Yahoo configuration was working until a few days ago, then I could no longer receive or send emails to or from Thunderbird.

Today the INBOX folder / Tab is missing, and Thunderbird opens to DRAFT folder. No Inbox tab or folder available???

Yahoo configuration appears to be correct. See attached yahoo verification.

Cox Yahoo configuration was working until a few days ago, then I could no longer receive or send emails to or from Thunderbird.

Today the INBOX folder / Tab is missing, and Thunderbird opens to DRAFT folder. No Inbox tab or folder available???

Yahoo configuration appears to be correct. See attached yahoo verification.

I deleted a work account (hosted on google) and I keep getting pop-ups from Oauth to authenticate it. Looking at the troubleshooting information while it is not in the mail and news accounts list it does show up as an account.

Also, looking at the profile directories I seem to also see possible accounts that were deleted a long time ago but still straggling around.

How can I resolve this?

Thanks leon

How to completely reset Thunderbird preferences except for configured accounts? I mean all visualization preferences, menus, themes, buttons, whatever. But don't touch e-mail accounts.

I couldn't stop the 'need password' popups so I decided to uninstall my Hotmail account from Thunderbird and reinstall it. Unfortunately I am unable to reinstall it. When I try I get a message that the incoming server exists. I go into the advanced configuration and all ports are correct and Oauth2 authorization is selected. I changed to normal password and got the same error message. I checked and there was no outlook server under passwords on output server.

Next I opened a new outlook email and tried again. Now I get the error message 'could not get issuer for oathe authentication". I changed the authorization to normal password and got the error message 'Unable to log in at the server. Probable wrong configuration, username or password. I am sure that I am using the correct username and password.